Shipping policy

At Souljewls, each piece is prepared with intention, care, and attention to detail. We are committed to delivering your order quickly and safely.

Order Processing Time

All orders are processed and shipped within 24 hours after payment is confirmed (excluding weekends and holidays).

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Method

We ship all orders via reliable carriers to ensure your Souljewls arrive securely and in perfect condition.

Shipping times may vary depending on your location and the carrier selected at checkout.

Shipping Rates

Shipping costs are calculated and displayed at checkout before completing your purchase.

Order Tracking

Once your order ships, a tracking number will be provided so you can follow your package every step of the way.

Delays

While we do our best to ship all orders within 24 hours, unexpected delays (such as weather conditions, carrier issues, or high-volume periods) may occasionally occur. Souljewls is not responsible for carrier delays once the package has been shipped.

Incorrect Address

Please ensure your shipping address is correct at checkout. Souljewls is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by the customer.

Questions

If you have any questions about your order or shipping, please contact us at souljewlss@gmail.com and we’ll be happy to assist you.